Jatho Plumbing

Office system · Working preview · November 2026

Right now a job gets written down about five times between the phone ringing and the check showing up.

Becky takes the call on a pad, writes the ticket out again for the next day's run, the tech fills it in by hand, she reads the handwriting and types the materials and time in, then prints it, mails it, and enters it in the books.

This is the same work with the writing-down part removed. Everything below is live — drag things around, tap the buttons. Names and prices are made up.

What Becky sees at 6:30

Before the trucks roll she opens one screen and knows where the shop stands — what's booked, what still needs a day, who's out, and what money is sitting out there.

Her screen, first thing Monday.

On the board today
9 jobs
6 still open
Unscheduled
3 waiting
needs a day
Owed to us
$1,735
2 over 30 days
Quotes out, no answer
$9,230
3 of them
Needs a day 3
Dot Wiegand Water heater replacement · Freeburg2 techs
Grace Lutz Main line backup · Smithton2 techs
Marcus Bell Hose bib replace · Millstadt1 tech
Where the crew is
JY Jay On: Marcus Bell · Sump pump check 1/2
JD Jordan On: Linda Hartmann · Toilet running 1/5
JU Justin On: Arlene Vogt · Laundry box 1/2

The week

Calls land on the board as they come in. Moving a job is picking it up and putting it somewhere else — the time and the guys go with it. Jobs that need two men carry both names.

Try it: drag the Hartmann job onto another day — or tap it, then tap a day.

In the van

Jordan taps what came off the truck and how long he was there. He never types a price — those come off the shop's price sheet, so when the supply house goes up, it changes in one place.

The invoice on the right is building itself while he taps. Nobody retypes it in the office.

Try it: add parts and hours, then finish the job.

Jatho Plumbing
Jordan · 10:00 AM
Linda Hartmann
Ticket
$100.00

What stops happening

Not every part of the week goes away. The phone still rings and somebody still answers it. These are the parts that don't need a person anymore.

What goes awayWhat happens instead
NowWriting out tomorrow's tickets
InsteadThe schedule is the ticket. It's on their phones before they leave.
NowReading handwriting, typing in materials and time
InsteadLogged on site, priced off the sheet, already added up.
NowPrinting, stuffing, stamping
InsteadEmailed with a pay link. The ones who want paper print in one batch.
NowWorking out who hasn't paid
InsteadOne list, oldest first.
NowChasing a quote nobody followed up on
InsteadOpen quotes sit on the front page until someone answers.
Stays
Answering the phone
StillStill Becky. But the caller's whole history is already on the screen.

The whole thing is on the next screen.

Book a job, drag it across the week, close it out on a phone, watch the invoice land, change a price and see it follow. Nothing in it is connected to anything real.

Sample customers and prices throughout. Nothing you tap leaves this page.